Frequently asked questions
How is Phoenix Bookr different from Calendly?+
Calendly is a scheduling widget. Phoenix Bookr is a full operating system for service businesses: bookings, payments, CRM, reminders, marketing and AI — natively integrated.
How long does setup take?+
Most teams are taking real bookings within an hour. Migration from Calendly, Acuity or Fresha is guided and typically completes the same day.
What payment methods do you support?+
All major cards, Apple Pay, Google Pay, BACS, SEPA and Klarna via Stripe. Additional local methods available on Enterprise.
Is my data secure?+
Yes. UK/EU data residency, GDPR-compliant processes, SOC 2 in progress, SSO/SAML on Business and Enterprise, and audit logs available on all paid plans.
Can customers really book by voice?+
Yes. Voice Booking works on your website widget, phone line (with a Phoenix-provided number) or via Alexa/Google smart speakers. It transcribes in 99+ languages.
Does the AI make decisions on its own?+
The AI recommends. You control. Every automated action (deposit request, waitlist promotion, promotion send) is either auto-approvable within rules you set or requires a one-tap approval.
Do you offer a discount for annual billing?+
Yes — 20% off when billed annually on Professional and Business plans.
Can I export my data?+
Always. Full CSV and JSON exports of clients, bookings, payments and messages — no vendor lock-in.