Legal

Privacy Policy

Last updated: July 2026

Phoenix Bookr ("we", "us") is operated by Phoenix Innovation Group Ltd, a company registered in Scotland (SC 896919). This policy explains what personal data we collect, why, and your rights.

What we collect

Account information you provide (name, email, business details); usage data (log-ins, feature use); content you upload (client records, notes, forms); and payment metadata (Stripe handles card data — we never see it).

Why we use it

To provide the service, secure your account, comply with legal obligations, and — with your permission — to send product updates.

Your rights

Under UK GDPR you can request access, correction, deletion, portability or restriction of processing. Contact privacy@phoenixbookr.com.

Data residency

Data is stored in UK and EU regions by default. Enterprise customers can request specific regions.

Sub-processors

A live list of sub-processors (including Stripe, AWS and Cloudflare) is available on request.