Feature
Every client, every visit, every note — in one profile.
Timeline of visits, spend, notes, forms, files and preferences. Segments and tags feed marketing.
What you get
- Client timeline & spend
- Notes, tags, segments
- GDPR & consent management
- Custom fields per business
How it works
CRM is available on all Professional plans and above. Configure it in seconds from Settings → CRM. Everything is designed to work without training — but a Phoenix specialist can help you tune it if you'd like.
All features
Smart Booking
The booking engine your customers actually enjoy.
Calendar Sync
One source of truth across Google, Outlook, Apple and iCal.
Payments & Invoicing
Deposits, packages, subscriptions and invoices — one checkout.
Reminders & Confirmations
Show-up rates 30% higher, without lifting a finger.
CRM
Every client, every visit, every note — in one profile.
Team Management
Rotas, skills, commissions and role-based access.
Analytics
The metrics that actually move revenue.
Integrations
Plays nicely with the rest of your stack.
AI Smart Scheduling
Slots that respect availability, travel and demand.
AI No-Show Prediction
Know who's at risk — before you lose the slot.
AI Business Coach
A weekly board-level report — in plain English.
AI Marketing Assistant
Fills quiet periods without a marketing hire.
Voice Booking
Customers just ask. Phoenix listens.
Self-Service Client Portal
Everything the customer needs — without emailing you.
Multi-Location Management
Franchise-grade control across every branch.
AI Waitlist
Cancellations disappear.
Loyalty & Rewards
Memberships, gift cards, referrals and packages.
Video Consultations
HD, secure, in-browser video.
Digital Forms & E-Signatures
Everything signed before the appointment starts.
Role-based Dashboards
The right numbers for the right person.
AI Scheduling Assistant
Just type it. We'll book it.
Workflow Automation
Every booking triggers the right next step.
Universal Booking Passport
One profile. Every booking, everywhere.